Customer
Relationship Management (CRM)
Products:
CRM
is a discipline as well as a set of discrete software
and technologies that focus on automating and improving
the business processes associated with managing
customer relationships in the areas of sales, marketing,
customer service and support.
Our
Online CRM Products Include
Puratech's
Online Sales Force Automation:
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Puratech's
Online Sales Force Automation is powerful,
yet easy to use, and fast to implement. There
is no software to load. The latest revision
is always on-line. Just log in to our web
site, and put the potent tools in Sales Force
Automation to work for you. Sales Force Automation
is designed to play a pivot roll in your company's
customer relationship management strategy.
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Puratech's
Online Customer Support Management Solution:
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Puratech
integrates Online Customer Support Management
(OCSM) giving real time information to
help the management in strategic planning
to let the organization grow in an effective
way. In fact OCSM acts as an assistant
to everybody in the organization leading to
increase the efficiency of Customer Support
Representatives / Engineers. Information flow
is automated for every important activity,
which eliminates errors and provides in-depth
analysis of individuals and overall performance.
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